Most asked questions so far

  • What are you using for a tour?

    We use SELF-BALANCED scooter, Segway®-like heavy duty electric transportation device. It's designed for one person weighing from 80 lbs to 235 lbs. It features two parallel wheels, doesn't have gas and brake pedals. In a perfect condition it may reach top speed 12 miles per hour (approx. 19 km/h). It is fully electric, and electronically balanced.
  • Is SELF-BALANCED scooter for everyone?

    Rider's body weight distribution is a source that makes a transporter stop and go. The answer to the question is NO. 1) It is not for people having bad back and/or legs. 2) It is not for Pregnant women. 3) It is not for people who can't stand upright for continued period of time. 4) It is not for people who are not able to sense and/or control their body center of the gravity. New riders may experience discomfort while riding the E-transporter, which simply requires additional practicing.
  • Can I fall?

    Even though, transporter's technology is already designed to keep you upright, the answer to this question is YES. Common mistakes which may result in falling are: 1) applying too much of body weight by leaning extensively or forcefully while ignoring ALARM; 2) rough or sudden turns while riding. 3) riding a transporter over objects which may motivate a rider to perform uncontrollable abrupt body shifting. 4) riding recklessly.
  • What is booking cut off time?

    Online CUT-OFF booking time applies to all morning tours which will start in 12 hours, and 4 hours applies to day tours. If you need immediate booking, call customer service (323) 405-7615 during Company business hours, so we can check desired time availability.
  • Can I ride under alchohol or drug influence

    NO ABSOLUTELY! We apply a strict policy against alcohol and drug consumption. Any rider suspected of drinking or using drugs before or during a tour will immediately forfeit their tour and no refund will be given.
  • Am I protected if I fall?

    A leading guide will make his best to make sure you are safe and time would be well spent, but answer to this question is NO. A rider is independent driver and must sign a Acknowledgement Waiver. Harmless driving solely depends on the rider's ability to handle a transporter and road conditions.